Customer Service Representative – Amazon Home Jobs USA | California City, CA

Mariah is hiring a full-time Customer Service Representative for an on-site position in California City, California. Join a collaborative e-commerce team focused on helping customers, resolving issues, and delivering excellent service. Pay is $25 per hour.

Key Responsibilities

• Assist customers by phone, email, and chat, answering questions and resolving issues promptly.
• Listen to customers, understand their needs, and provide a positive service experience.
• Record customer interactions and transactions accurately.
• Work with teammates to improve processes and service delivery.
• Attend training to stay informed about products and services.
• Address customer complaints and seek solutions that work for both customers and the company.
• Meet individual and team performance goals.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Customer service experience; e-commerce experience is a plus.
• Familiarity with customer service software and tools.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Preferred: 1–2 years of full-time customer service experience.

Schedule, Pay, and Benefits

• Job type: Full-time
• Location: On-site in California City, California
• Pay: $25 per hour
• Benefits described by the employer: Flexible hours, health insurance, and professional development programs.

Mariah promotes teamwork, innovation, employee growth, and professional development. Apply to be considered for this customer service opportunity in California City.