Administrative Advisor for Travel Agencies in Barranquilla, Colombia

Join Alco recursos y servicios as an Administrative Advisor for Travel Agencies based in Barranquilla, Atlántico, Colombia. This full-time role offers a dynamic and supportive environment where you will contribute to seamless travel operations and exceptional client service.

Key Responsibilities

• Assist clients in planning and booking travel arrangements including flights, accommodations, and tours.
• Manage and coordinate detailed travel itineraries ensuring accuracy and client satisfaction.
• Respond promptly and professionally to customer inquiries, providing friendly assistance.
• Maintain organized and confidential client records with strict data integrity.
• Collaborate with travel suppliers and vendors to negotiate and secure optimal options for clients.
• Resolve discrepancies or issues arising during the travel booking process efficiently.
• Support marketing efforts to promote travel services and enhance customer engagement.

Required and Preferred Qualifications

• Degree in Travel and Tourism or related field.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Proactive problem-solving skills with a positive approach to challenges.
• Experience with travel booking software is advantageous.
• Previous experience in customer service or administrative roles is preferred.

As part of our team, you will collaborate closely with travel professionals and report directly to the Operations Manager. This position offers opportunities for professional growth and involvement in cross-functional projects to enhance the overall client experience.

Work Location: Barranquilla, Atlántico, Colombia (Remote work eligible)

Salary: 2,000,000 COP per month