Associate Clinical Oncology Specialist

About the role

Natera is seeking an Associate Clinical Oncology Specialist to support sales, service, and support activities for all Oncology products. The role focuses on patient adherence to prescribed test cadence and improving patient outcomes. It also involves identifying opportunities to improve clinical workflows, test fulfillment, internal systems, and processes.

The territory is Inland Empire. The ideal candidate resides in Duarte, Glendora, Montclair, Azusa, Rancho Cucamonga, Ontario, Pomona, Fontana, Alhambra, Monterey Park, Chino, Eastvale, Brea, or Diamond Bar.

Responsibilities

• Work with the assigned COS to grow, maintain, and support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
• Become an expert on Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on Natera tools and resources for test order management.
• Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
• Partner with internal stakeholders, including sales reps, patient coordinators, and territory managers, to support outcomes for patients and providers.

Requirements

• A bachelor’s degree is preferred, or an associate’s degree with a minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison, or nursing experience.

Key facts

• The territory is Inland Empire.
• A bachelor’s degree is preferred, or an associate’s degree with a minimum of 4 years of relevant experience.
• The role supports sales, service, and support activities for all Oncology products.