Authorized Representative & U.S. Operations Manager in Wilmington, DE

We are seeking a motivated Authorized Representative & U.S. Operations Manager for a full-time, on-site role in Wilmington, Delaware. This position oversees U.S. operations, supports regulatory compliance, and represents the organization in operational matters. Reporting to the executive team, you will collaborate across departments to improve efficiency and deliver operational goals.

Key Responsibilities

• Oversee daily U.S. operations and help ensure compliance with applicable regulatory standards.
• Serve as the primary contact for U.S. operational matters and coordinate with stakeholders.
• Develop and implement operational strategies aligned with organizational goals.
• Manage project plans, timelines, and deliverables to support on-time, on-budget completion.
• Promote collaboration, clear communication, and teamwork.
• Analyze operational performance and prepare reports for senior management.
• Lead and coach the operations team to strengthen performance and develop skills.

Required and Preferred Qualifications

• Bachelor’s degree in business administration, management, or a related field.
• At least five years of experience in operations management or a related field.
• Demonstrated leadership and communication skills, including experience managing teams.
• Project management experience spanning planning, execution, and monitoring.
• Proficiency with relevant project management and operations analysis software.
• Industry-standard operations management certifications are a plus.

Position Details

• Job title: Authorized Representative & U.S. Operations Manager
• Location: Wilmington, Delaware, USA
• Employment type: Full-time
• Work arrangement: On-site; this position is not remote eligible

If you bring strong operational leadership and project management experience, apply to help guide U.S. operations and support organizational performance.