Back Office operations associate.

Job Title: Back Office operations associate. Location: Kolkata, India Company: Toile (Sustainable Fashion Platform) Employment Type: part time / full time. About Toile: Toile is a global platform committed to promoting sustainable fashion by connecting eco-conscious brands, artisans, designers, and consumers. We are expanding internationally and strengthening our team in India. We are looking for a **Back Office E commerce Specialist** in Kolkata to support the smooth operation of our online store and ensure that back-end tasks are efficiently managed. Responsibilities: - Perform daily administrative tasks related to the e commerce platform, including order processing, tracking shipments, co ordination with the designers and handling returns. - Maintain product listings, update inventory, and ensure accurate data entry for all SKUs. - Coordinate with the customer service team to handle inquiries and resolve issues related to orders, payments, and deliveries. - Collaborate with the e-commerce team to improve internal processes and streamline workflow. - Assist in implementing promotional campaigns and discounts on the website. - Ensure compliance with company policies and maintain records of all transactions. Qualifications: - Bachelor’s degree in Business Administration, E commerce, or related field. - 2+ years of experience in an e-commerce back office or similar role. - Strong attention to detail and excellent organizational skills. - Proficiency in MS Office (Excel, Word) and experience with e-commerce platforms. - Knowledge of inventory management and order processing systems. - Good communication skills and ability to work collaboratively with teams. - Passion for sustainability and ethical fashion is a plus. Why Join Toile? - Be part of a pioneering brand that’s shaping the future of sustainable fashion. - Work in a dynamic and growing international company. - Opportunity to grow and develop within a supportive team environment.