Bilingual Office Support Associate in Quincy, MA

Abin Jacob is seeking a professional, customer-focused Bilingual Office Support Specialist to join our team in Quincy, Massachusetts. This 12-month contract role involves managing front desk reception and providing essential clerical support. Reporting directly to the Office Manager, you will be the primary public face of our regional center, greeting visitors and handling multi-line phone communications in both English and Spanish.

On days when the Office Manager is absent, you will serve as the primary operational backup, ensuring smooth office operations. Fluency in Spanish and English, both verbal and written, is required to assist our diverse public constituency effectively.

Key Responsibilities

• Warmly greet all incoming visitors and promptly notify appropriate personnel.
• Answer and manage phone inquiries bilingually, accurately identifying caller needs.
• Provide clear routine information and coordinate referrals to internal and external agencies.
• Manage intake, sorting, stamping, and distribution of all mail and regional packages.
• Monitor and maintain office supply inventory and administrative assets.
• Coordinate conference room calendars to prevent scheduling conflicts.
• Set up and break down meeting spaces for regional trainings and events.
• Operate standard office equipment and liaise with technical support as needed.
• Create and maintain accurate internal documentation, communication logs, and filing systems.
• Handle sensitive and confidential files with discretion and professionalism.
• Input internal data accurately and timely as required.

Employment Type: 12-month contract

Location: Quincy, Massachusetts, United States

Compensation: $19 per hour