Branch Manager- Columbia Downtown

About the role

Huntington National Bank’s branch banking roles offer a welcoming and inclusive team environment where colleagues can share ideas and voice opinions that impact customers, the bank, and communities. The Branch Manager manages the branch and leads sales, service, and operations.

Responsibilities

• Lead the team in achieving budgeted production goals, acquiring new consumer and business customers, and deepening existing customer relationships.
• Manage a portfolio of high-value consumer and business customers and refer customers to other areas of the bank to meet their needs and build internal partnerships, pursuant to OCR guidelines.
• Coach the team on processes and lead them in providing excellent customer service and resolving customer issues.
• Use available tools and technology to identify and present sales and service opportunities.
• Maintain knowledge of and educate the team on products, services, technology, and policies.
• Maintain active community involvement and develop business, community, and internal relationships.
• Oversee recruitment and hiring to ensure the assigned market is staffed with colleagues suitable for Huntington’s culture, and garner resources to support the team.
• Manage branch operations in accordance with operational, security, risk, and regulatory policies and procedures.
• Understand branch sales, service, operations, and financial performance, and maintain a consistent business development and calling program.

Key facts

• The role manages branch sales, service, and operations.
• The Branch Manager leads the team in achieving budgeted production goals.
• Responsibilities include developing customer and community relationships.