Client Services Coordinator

We're Hiring!

Join the Manila team and support BDA—one of the world’s leading branded merchandise companies.

You’ll work with global Account Managers, helping deliver merchandise programs for top brands around the world.
It’s a coordination role, with a clear path to a career in sales.

What You’ll Be Doing:
- Support global Account Managers by coordinating branded merchandise programs across multiple markets.
- Source, price, and present merchandise options to clients, working with vendors across different regions.
- Prepare quotes, sales proposals, and cost analysis reports.
- Process and track orders from start to finish, making sure every detail is accurate.
- Liaise with vendors on pricing, timelines, and product quality.
- Monitor shipments and get ahead of delays before they become problems.
- Maintain order records, status reports, and inventory tracking across multiple accounts.
- Use Excel to analyze order trends and data.
- Work with sales, finance, logistics, and creative teams to keep programs on track.
- Identify risks early and solve problems before they reach the client.

What We’re Looking For:
We’re open to a range of backgrounds. If you’ve worked as an Executive Assistant, Virtual Assistant, or in an admin or supporting role supporting stakeholders, you’ll find a lot of that work familiar.

We’re also interested in candidates from sales support, merchandising, purchasing, or customer service backgrounds. What matters most is how you work, not exactly where you’ve worked.

Essential:
- 2+ years in a coordination, admin, sales support, or client-facing role
- Strong written and spoken English
- Comfortable with data, reports, and Excel
- Good at managing multiple priorities
- Proactive with pushing things down and flagging issues early
- Proficient and clear communication (voice email, Teams, or on a call)

Benefits:
- More than just a job
- Quarterly & Annual bonus
- 20 Leaves
- 10% night differential
- HMO on first day with 1 free dependent
- Yearly salary increase
- 1-2 months paid training before deployment
- 13th month