Collection Executive – Bhubaneswar, Odisha

Anusangit mishra is hiring a full-time Collection Executive in Bhubaneswar, Odisha, India. This remote-eligible role is suited to a motivated, detail-oriented professional interested in financial services and customer support. You will help manage overdue accounts, support cash flow, and maintain positive customer relationships through respectful, effective collection practices.

Key Responsibilities

• Contact customers by phone, email, and other channels to discuss and collect overdue payments.
• Record customer interactions, payment commitments, and account updates accurately.
• Respond professionally to billing and payment questions and help resolve disputes.
• Coordinate with finance colleagues to monitor overdue accounts and plan collection activity.
• Prepare regular collection updates and reports for management.
• Encourage timely payments while treating customers with courtesy and respect.
• Identify customer behavior trends and recommend improvements to collection processes.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Customer-focused approach and professional follow-up skills.
• Ability to handle sensitive information responsibly and maintain confidentiality.
• One to two years of relevant experience preferred; collections or customer service experience is an advantage.
• Familiarity with financial software or CRM tools is a plus.

Team and Reporting

You will report to the Collections Manager and work with the finance and customer service teams. The team aims to achieve strong collection results while providing friendly, professional customer support. This is a full-time position based in Bhubaneswar, Odisha, and is eligible for remote work.

Explore Related Opportunities

• Feedback Collection Specialist
• Business Development Executive
• SEO Expert