Collection Executive Job in Bhubaneswar, Odisha at Anusangit mishra

Join Anusangit mishra as a Collection Executive in Bhubaneswar, Odisha. We are looking for a motivated and detail-oriented professional to manage overdue payments and maintain strong customer relationships in a fast-paced financial services environment. This full-time role offers career growth opportunities and the chance to work remotely.

Key Responsibilities

• Contact customers via phone, email, and other channels to collect overdue payments promptly.
• Maintain accurate and up-to-date records of all customer interactions and payment agreements.
• Resolve billing and payment disputes professionally to ensure customer satisfaction.
• Collaborate with the finance team to monitor overdue accounts and develop effective collection strategies.
• Provide regular reports and updates on collection activities to management.
• Support positive customer relationships while encouraging timely payments.
• Analyze customer payment behavior trends and recommend improvements to collection processes.

Required and Preferred Qualifications

• High School Diploma or equivalent educational qualification.
• Excellent verbal and written communication skills.
• Strong customer service orientation with professionalism and confidentiality.
• Experience in collections or customer service roles is advantageous.
• Familiarity with financial software or CRM tools is a plus.
• 1-2 years of relevant experience preferred.

As a Collection Executive at Anusangit mishra, you will be part of a dynamic team focused on achieving high collection rates while maintaining a friendly and professional approach. You will report directly to the Collections Manager and collaborate closely with finance and customer service teams to provide comprehensive support to customers.

We foster a culture of growth and continuous learning, offering a supportive environment for career advancement. This position is full-time and remote eligible, based in Bhubaneswar, Odisha.