Collections Manager
External job listingat Delta360
Lead Delta360's accounts receivable collections, improve cash flow, resolve invoice disputes, monitor aging trends, and support financial objectives.
Salary
Not provided
Location
Baton Rouge, United States
Employment type
Full time
Workplace
Not provided
Collections Manager
Baton Rouge, United States
Job description
About the role
The Collections Manager leads Delta360's accounts receivable collections function, ensuring timely payment of outstanding invoices while maintaining strong customer relationships. The role develops collection strategies, manages collection activities, analyzes aging trends, reduces delinquency, and works with Billing, Sales, Operations, and Customer Service to resolve account issues. It supports cash flow, minimizes bad debt, and advances the company's financial objectives.
Responsibilities
- Manage daily collection efforts and develop strategies to improve cash flow and reduce past-due accounts.
- Monitor accounts receivable aging and prioritize collection efforts.
- Contact customers about outstanding balances by phone, email, and written correspondence.
- Review payment history and recommend credit holds or account actions when necessary.
- Negotiate payment arrangements while maintaining positive customer relationships.
- Investigate and resolve invoice disputes with Billing, Sales, Operations, and Customer Service.
- Prepare weekly and monthly aging, collections, and cash forecast reports for leadership.
- Monitor KPIs, including DSO, aging trends, and collection effectiveness.
- Ensure compliance with company policies and applicable state and federal regulations.
- Identify process improvements through automation, reporting, and workflow enhancements.
- Assist with month-end close activities related to accounts receivable and support external audits by providing requested documentation.
- Perform other duties as assigned.
Requirements
- A bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
- Five or more years of progressive accounts receivable or commercial collections experience.
Key facts
- A bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
- The role requires five or more years of progressive accounts receivable or commercial collections experience.
- The role manages accounts receivable collections and works to improve cash flow.
Frequently asked questions
What does the Collections Manager do?
The role leads accounts receivable collections, manages collection activities, and works to ensure timely payment of outstanding invoices.
What experience is required?
The listing specifies five or more years of progressive accounts receivable or commercial collections experience.
What education is preferred?
A bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.