Communication Specialist

🚀 Hiring: Communication Specialist
📍 Location: Indianapolis, IN (Need only local candidates)
⏳ Duration: Long-Term
🏢 Work Mode: On-site
💻 Immediate interviews – Webcam Interview

Responsibilities
✅ Requires efficiency to handle the volume of incoming and outbound calls received on a daily basis.
✅ Ability to make and take a numerous amount of calls helping navigate families with resources and referrals within the maternal and child life cycle, accurately and thoroughly using multiple intake screening processes.
✅ Ability to follow-up with all clients engaged in the system, to ensure that quality is achieved.
✅ Develop in-depth knowledge of the existing early childhood systems, Help Me Grow IN, Home Visiting, Early Childhood, Special Education and Children and Youth with Special Health Care Needs programs- eligibility, referral/application processes, due process information, and related support services.
✅ Sends out confirmation letter and resource information to referral source.

Required Skills
✔ Bachelor’s in Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services.
✔ Experience in positions involving maternal needs, special needs or work with very young children.
✔ Knowledge of typical and atypical child development and special needs conditions.
✔ Prior exp. utilizing databases and ability to produce data reports.
✔ Proficient in the use of Microsoft Office, Outlook, Power Point, Excel & SharePoint
✔ Well-developed communication skills, both written & verbal.

Preferred Skills / Preferred Experience
✔ Bilingual in English/Spanish/Burmese/Haitian-Creole.

📩 Interested candidates: Please.

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