Customer Connection Specialist in Lucknow, Uttar Pradesh
Published on CazVidat Aasign Services PVL
Apply for Customer Connection Specialist at Aasign Services PVL in Lucknow. Full-time role focused on customer satisfaction. ₹15,000 per month salary.
Salary
₹15,000 per month
Location
Lucknow, Uttar Pradesh, IN
Employment type
Full time
Workplace
Not provided
Customer Connection Specialist in Lucknow, Uttar Pradesh
₹15,000 per month
Job description
Aasign Services PVL is hiring a dedicated Customer Connection Specialist in Lucknow, Uttar Pradesh, India. This full-time role focuses on enhancing customer satisfaction and loyalty through effective communication and support. Key Responsibilities Engage customers across multiple channels to understand needs and deliver tailored solutions. Provide timely, accurate product and service information to improve customer knowledge and satisfaction. Manage inquiries and resolve issues efficiently while maintaining high service standards. Log and track customer interactions in CRM for seamless communication and follow-up. Collaborate with internal teams to enhance customer service processes and resolve recurring challenges. Collect and analyze customer feedback to identify trends and recommend improvements. Contribute positively to team meetings and share insights to foster a collaborative environment. Required and Preferred Qualifications Bachelor's Degree in Business, Communication, or related field. Excellent verbal and written communication skills focused on customer engagement. Strong time management and multitasking abilities. 1-3 years of customer service or related experience preferred. Proficiency with CRM software and Microsoft Office Suite. Ability to work collaboratively and take individual initiative within a team. Join a dynamic company that values employees and fosters a positive work environment. This role offers a monthly salary of ₹15,000 and is based in Lucknow with no remote option.
Frequently asked questions
Is this job remote or on-site?
This Customer Connection Specialist position is based in Lucknow, Uttar Pradesh, and is not remote.
What is the monthly salary for this role?
The salary for this position is INR 15,000 per month.
What kind of experience do I need to apply?
You should have 1-3 years of customer service or related experience, along with proficiency in CRM software and Microsoft Office.
What are the main responsibilities of this job?
You will engage customers across multiple channels, provide product and service information, manage inquiries, log interactions in CRM, and collaborate with teams to improve customer service.
What qualifications are required for this role?
A Bachelor's Degree in Business, Communication, or a related field is required, along with excellent communication skills and strong time management abilities.
Will I be working independently or as part of a team?
You will work collaboratively within a team but also take individual initiative to contribute positively to team meetings and customer service improvements.