Customer Service Manager – Brooklyn, Ohio
Published on CazVidat Employer
Explore a full-time, remote-eligible Customer Service Manager role in Brooklyn, Ohio. Collaborate across teams to strengthen customer focus. Earn $68 per hour.
Salary
$68 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Manager – Brooklyn, Ohio
$68 per hour
Job description
Lead customer service operations as a Customer Service Manager in Brooklyn, Ohio. This full-time role is remote eligible and offers pay of $68 per hour.
About the Role
Work closely with Sales, Product Development, and Marketing to promote a customer-focused approach across the company. Help align teams around customer needs and support consistent service experiences.
Key Responsibilities
- Collaborate with Sales, Product Development, and Marketing on customer-focused initiatives.
- Help strengthen a customer-first approach across the organization.
- Coordinate with cross-functional teams to support customer service goals.
Job Details
- Position: Customer Service Manager
- Location: Brooklyn, Ohio, United States
- Work arrangement: Remote eligible
- Employment: Full-time
- Pay: $68 per hour
Explore Related Roles
- Customer Service Representative
- Customer service
- Customer Service
Frequently asked questions
Is this Customer Service Manager position fully remote?
Yes, this role is remote eligible, allowing you to work from home while based in Brooklyn, Ohio.
What is the hourly pay for this job?
The position pays USD 68 per hour.
What kind of experience do I need to qualify for this role?
You need proven experience in customer service management or related roles, along with strong leadership and communication skills.
What will my main responsibilities be as a Customer Service Manager?
You will manage and mentor the customer service team, collaborate with Sales, Product Development, and Marketing, and develop strategies to improve customer satisfaction and retention.
Do I need to know any specific software for this job?
Familiarity with customer service software and CRM systems is a plus but not strictly required.