Customer Service Manager
Published on CazVidat Employer
You will work closely with other teams like Sales, Product Development, and Marketing to ensure a customer-focused approach across the company. Fully remote - w
Salary
$68 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Manager
$68 per hour
Job description
You will work closely with other teams like Sales, Product Development, and Marketing to ensure a customer-focused approach across the company. Fully remote - work from anywhere in United States
Frequently asked questions
Is this Customer Service Manager position fully remote?
Yes, this role is remote eligible, allowing you to work from home while based in Brooklyn, Ohio.
What is the hourly pay for this job?
The position pays USD 68 per hour.
What kind of experience do I need to qualify for this role?
You need proven experience in customer service management or related roles, along with strong leadership and communication skills.
What will my main responsibilities be as a Customer Service Manager?
You will manage and mentor the customer service team, collaborate with Sales, Product Development, and Marketing, and develop strategies to improve customer satisfaction and retention.
Do I need to know any specific software for this job?
Familiarity with customer service software and CRM systems is a plus but not strictly required.