Customer Service Representative – California, PA
Published on CazVidat Chevron
Join Chevron as a part-time or full-time Customer Service Representative in California, PA. Remote eligible; pay is $36500 per year.
Salary
$36,500 per year
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative – California, PA
$36,500 per year
Job description
Chevron is hiring a part-time or full-time Customer Service Representative in California, Pennsylvania. This remote-eligible role offers a customer-focused opportunity to support customers, resolve service issues, and build lasting relationships. The stated pay is $36500 per year.
Key Responsibilities
- Respond to customer inquiries by phone, email, and chat with accurate information and practical solutions.
- Understand customer needs and resolve issues with empathy and professionalism.
- Record customer interactions and feedback accurately in the CRM system.
- Work with teammates and cross-functional teams to resolve issues and improve the customer experience.
- Attend training to strengthen product knowledge and customer service skills.
- Monitor customer feedback and trends and share insights that can inform service improvements.
Required and Preferred Qualifications
- Excellent written and verbal communication skills.
- Strong teamwork and problem-solving abilities.
- A customer-focused approach and the ability to understand customer needs.
- Effective time management and multitasking skills.
- Empathy and attention to detail.
- Previous customer service experience is preferred but not required.
Work Environment
Customer Service Representatives collaborate under the guidance of team leaders. This position is based in California, Pennsylvania, and is remote eligible. Part-time and full-time arrangements are available.
Compensation
Pay: $36500 per year.
Frequently asked questions
Is this Customer Service Representative position full-time or part-time?
The job posting states that you can seek part-time or full-time employment, but the position here is listed as full-time.
Where is this job located and is it remote?
This role is located in California, Pennsylvania, and it is not a remote position.
What kind of experience do I need to apply?
Previous customer service experience is preferred but not required for this position.
What are the main responsibilities of this role?
You will respond to customer inquiries via phone, email, and chat, assist customers with their needs, document interactions in the CRM, collaborate with team members, and participate in ongoing training.
Who will I report to if I get this job?
You will report directly to the Customer Service Manager.
How much does this Customer Service Representative job pay?
The salary for this position is USD 36,500 per year.