Customer Service Representative in New York, NY at NPA

Join NPA as a Customer Service Representative in New York, NY. We are seeking a dedicated and reliable professional to support our team with exceptional customer service and administrative assistance in a fast-paced environment. Key Responsibilities Manage and organize office functions including scheduling meetings and maintaining calendars. Prepare and distribute correspondence, reports, and presentations as required. Assist with data entry, record-keeping, and office supply management. Support executive staff in day-to-day operations and projects to ensure smooth workflow. Coordinate travel arrangements and prepare itineraries for staff as needed. Handle inquiries and provide excellent customer service to clients and stakeholders. Contribute to team meetings and help implement processes to improve efficiency. Qualifications Bachelor's Degree in Business Administration or related field. Minimum 2 years experience in administrative or office support roles. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and collaboratively. Preferred: Experience with office management software and tools. This full-time role is based in New York, NY, and offers a professional environment where your contributions will directly impact our success. You will report to the Office Manager and collaborate closely with HR, Finance, and Operations teams. Apply now to become a valued member of NPA’s customer service team!