Customer Service Representative in New York, NY - NPA

Join NPA as a Customer Service Representative in New York, NY. We seek a dedicated and reliable professional to support our operations and deliver exceptional client service in a fast-paced environment. Key Responsibilities Manage and organize office functions including scheduling meetings and maintaining calendars. Prepare and distribute correspondence, reports, and presentations as needed. Assist with data entry, record-keeping, and office supply management. Support executive staff in daily operations and projects to ensure smooth workflow. Coordinate travel arrangements and prepare itineraries for staff. Handle inquiries and provide excellent customer service to clients and stakeholders. Contribute to team meetings and assist in implementing process improvements. Required and Preferred Qualifications Bachelor's Degree in Business Administration or related field. Minimum 2 years experience in administrative or office support roles. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills with keen attention to detail. Excellent written and verbal communication skills. Ability to work independently and collaboratively within a team. Preferred: Experience with office management software and tools. This full-time position offers a professional work environment where you can thrive and make a substantial impact. You will report directly to the Office Manager and collaborate closely with HR, Finance, and Operations teams to foster a cohesive workplace. Note: This position is not remote eligible and requires working onsite in New York, NY. Apply now to become a valued member of NPA’s dynamic team!