Customer Service Representative
External job listingat Garrettbatsonsf
Join Garrettbatsonsf as a Customer Service Representative. Answer customer inquiries, assist with policy updates, and process insurance claims.
Salary
Not provided
Location
Florence, United States
Employment type
Full time
Workplace
Not provided
Customer Service Representative
Florence, United States
Job description
About the role
As a State Farm agent team member, you will create exceptional customer experiences that support the growth of a successful insurance agency. You will help resolve customer questions, coordinate with agency team members, and anticipate the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- P&C Licensed.
- Life & Health Licensed.
Benefits
- Paid time off.
- Training and development.
- Opportunity for advancement.
- Bonus based on performance.
Key facts
- Previous customer service experience preferred.
- P&C Licensed and Life & Health Licensed.
- Paid time off, training and development, and opportunity for advancement.
Frequently asked questions
What does the role involve?
You will answer customer inquiries, provide policy information, assist with policy changes and updates, process insurance claims, and maintain accurate records.
What qualifications are listed?
The listing asks for communication and interpersonal skills, attention to detail, and the ability to multitask. Previous customer service experience is preferred, and P&C and Life & Health licenses are listed.
What benefits are listed?
The listing includes paid time off, training and development, and an opportunity for advancement.