Customer Service Representative

External job listingat TEKsystems

Customer Service Representative in Winnipeg, MB. Full-time contract with potential for extension/conversion. Email your CV.

External source - not verified19 hours agoOpen until: Jan 25, 2027

Salary

Not provided

Location

Winnipeg, Canada

Employment type

Full time

Workplace

Not provided

Customer Service Representative

Winnipeg, Canada

Job description

About the role

We're seeking English-speaking Customer Service Representatives to join a leading Canadian financial institution.

Tasks

  • Handle incoming customer inquiries via phone.
  • Assist clients with account-related questions and transactions.
  • Identify customer needs and provide appropriate solutions.
  • Maintain accurate records and documentation.
  • Follow compliance, security, and privacy guidelines.
  • Deliver professional and empathetic customer service.

Requirements

  • Minimum 6 months of Call center or contact center experience within the last 6 months, or previous bank teller/ customer expert associate experience within the last 6 months.
  • Strong verbal and written communication skills in English.
  • Experience handling high-volume inbound calls.
  • Excellent problem-solving and multitasking abilities.
  • Comfortable using multiple computer applications simultaneously.
  • Strong attention to detail and customer focus.
  • Ability to work in a fast-paced environment.

Schedule

  • Contract with potential for extension/conversion
  • Full-time

Benefits

  • Professional training and ongoing support.

How to apply

  • Email your CV.
  • Only share your CV if you meet 1 of the 2 must-have requirements.

Location

  • Winnipeg, MB (Hybrid)

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