Healthcare Customer Service Representative - Los Angeles, CA
Published on CazVidat Nectar LifeSciences Ltd.
Nectar LifeSciences Ltd. is hiring a remote-eligible healthcare customer service representative in Los Angeles. Full-time role paying $40 per hour.
Salary
$40 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Healthcare Customer Service Representative - Los Angeles, CA
$40 per hour
Job description
Nectar LifeSciences Ltd. is hiring a full-time Healthcare Customer Service Representative in Los Angeles, California. This remote-eligible role supports patients and healthcare providers by delivering responsive, accurate, and empathetic service. Pay is $40 per hour.
Responsibilities
- Respond promptly to customer inquiries about healthcare services and procedures.
- Resolve patient concerns and complaints with empathy and professionalism.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with healthcare professionals and support staff to improve service delivery and patient satisfaction.
- Schedule appointments and process patient information using Microsoft Office and other relevant software.
- Track open issues and follow up on time, with strong attention to detail.
- Recommend process improvements that support service quality and efficiency.
Qualifications
- High school diploma or equivalent.
- Strong customer service experience in healthcare is preferred.
- Excellent communication, problem-solving, and time-management skills.
- Ability to work collaboratively while maintaining a friendly, patient-focused approach.
- Proficiency with Microsoft Office Suite and relevant software.
- Strong attention to detail and ability to multitask.
- Experience in a fast-paced environment is a plus.
Job Details
- Employer: Nectar LifeSciences Ltd.
- Location: Los Angeles, California, United States
- Work arrangement: Remote eligible
- Schedule: Full time
- Pay: $40 per hour
Explore related opportunities: Customer service, Executive assistant - Customer service, and Customer Support Engineer.
Frequently asked questions
Is this position remote or on-site?
This Customer Service Representative role is based in Los Angeles, California and is not remote.
What is the hourly pay for this job?
The position pays USD 40 per hour.
What kind of experience do I need to apply?
Proven customer service experience in healthcare is preferred, along with strong communication and problem-solving skills.
What will my daily responsibilities include?
You will respond to customer inquiries, resolve complaints, maintain records, schedule appointments, and collaborate with healthcare professionals to improve service.
Are there any educational requirements for this role?
A high school diploma or equivalent is required for this position.