Healthcare Customer Service Representative – Los Angeles, CA
Published on CazVidat Nectar LifeSciences Ltd.
Apply for a full-time, remote-eligible healthcare customer service representative job in Los Angeles with Nectar LifeSciences Ltd. Pay is $40 per hour.
Salary
$40 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Healthcare Customer Service Representative – Los Angeles, CA
$40 per hour
Job description
Nectar LifeSciences Ltd. is hiring a full-time Healthcare Customer Service Representative in Los Angeles, California. This remote-eligible role supports patients and healthcare providers by delivering responsive, accurate, and empathetic customer service. The position pays $40 per hour.
Key Responsibilities
- Respond promptly to customer inquiries and provide accurate information about healthcare services and procedures.
- Resolve patient complaints with empathy and professionalism.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with healthcare professionals and support staff to improve service delivery and patient satisfaction.
- Schedule appointments and process patient information using Microsoft Office and relevant software.
- Track open issues and provide timely follow-up with strong attention to detail.
- Suggest process improvements that strengthen service quality and efficiency.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong communication, problem-solving, and time-management skills.
- Ability to collaborate with a team and maintain a friendly, patient-focused approach.
- Proficiency with Microsoft Office Suite and relevant software.
- Attention to detail and ability to multitask in a fast-paced environment.
- Healthcare customer service experience is preferred; prior fast-paced work experience is a plus.
Position Details
- Employer: Nectar LifeSciences Ltd.
- Location: Los Angeles, California, United States
- Work arrangement: Remote eligible
- Employment: Full-time
- Pay: $40 per hour
Explore related opportunities: Customer Service Representative, remote customer service, and Customer Service Representative in Cali.
Frequently asked questions
Is this position remote or on-site?
This Customer Service Representative role is based in Los Angeles, California and is not remote.
What is the hourly pay for this job?
The position pays USD 40 per hour.
What kind of experience do I need to apply?
Proven customer service experience in healthcare is preferred, along with strong communication and problem-solving skills.
What will my daily responsibilities include?
You will respond to customer inquiries, resolve complaints, maintain records, schedule appointments, and collaborate with healthcare professionals to improve service.
Are there any educational requirements for this role?
A high school diploma or equivalent is required for this position.