Director, Operations Strategy & Performance

About the role

The assignment provides dedicated senior capacity through a critical period of CRM transformation and cross-functional operational change.

Tasks

• Provide the SVP with an integrated, decision-ready view of Operations Delivery performance, priorities, risks and dependencies.
• Coordinate cross-functional work to move agreed priorities into execution.
• Lead day-to-day business leadership of the US CRM transformation for Operations Delivery.
• Represent the integrated Operations Delivery business position across Sales, Service, Billing and Operations Support.
• Ensure business requirements, operating-model decisions, readiness, adoption and benefits are connected and progressed.
• Create the cross-functional view, drive resolution where multiple functions are involved, and escalate material business decisions to the SVP.

Requirements

• Strictly for job seekers who are staying in USA only; others are not eligible.
• 16+ Years

Schedule

• 18-month contractor assignment.

How to apply

• Apply directly using the application link or send your updated resume by email.

Location

• Atlanta, GA, USA