Director, Technical Program Management — Meta Business AI

About the role

Meta Business AI is one of Meta's fastest-growing AI product areas, with AI agents that help businesses connect with their customers. As the product scales toward serving businesses and conversations at massive scale, reliable and efficient delivery—and making the right tradeoffs at speed—is mission-critical.

The Director of Technical Program Management owns this mandate and leads a small, senior team. This is a hands-on, player-coach role: the leader manages a small, highly senior team of technical program managers while personally owning the most complex, highest-leverage programs.

The role sets the technical and execution bar for product speed, quality, efficiency, and reliability, and builds the analytical and communication backbone that enables Engineering, Data Science, Product, and leadership to make performance, efficiency, quality, cost, and capacity decisions.

Responsibilities

• Lead, mentor, and grow a small, senior team of technical program managers.
• Personally execute critical workstreams, including technical analysis, program planning, and stakeholder coordination.
• Develop and drive high-level strategy while setting the technical and execution bar for the product.
• Collaborate across Engineering, Data Science, Product, and leadership to support informed decisions.
• Distill complex information and elevate critical data for working teams and senior leadership.
• Navigate ambiguity, define structure in evolving problem spaces, and deliver results in rapidly changing product areas.

Requirements

• Proven technical program management leadership and a technical background in infrastructure, systems, or software engineering.
• Effective cross-organization collaboration and communication skills, including the ability to explain complex technical topics to technical and executive audiences.
• Ability to lead a team, develop and drive strategy, and personally execute critical work.
• Ability to sift through complex information, identify key insights, and support informed decisions at every level.

Key facts

• The role leads a small, senior team of technical program managers.
• The technical background is in infrastructure, systems, or software engineering.
• The role includes technical analysis, program planning, and stakeholder coordination.