Dynamics CRM Consultant - New York City, NY
Published on CazVidat Data Tracks
Apply for the Dynamics CRM Consultant role at Data Tracks in NYC. Full-time position focusing on Dynamics 365 CRM solutions and client success.
Salary
Not provided
Location
New York City, New York, United States
Employment type
Full time
Workplace
Not provided
Dynamics CRM Consultant - New York City, NY
New York City, New York, United States
Job description
Join Data Tracks in New York City as a full-time Dynamics CRM Consultant. We are a leading technology consulting firm specializing in delivering innovative customer relationship management solutions. Our collaborative and diverse environment encourages innovation, enabling you to drive client satisfaction and improve business efficiency through expert Dynamics 365 implementation and support. Key Responsibilities Analyze client requirements and customize CRM solutions using Dynamics 365 to fulfill business needs. Collaborate with cross-functional teams to gather feedback and enhance CRM strategy effectiveness. Provide technical support and training to clients and staff, ensuring seamless system use. Manage project timelines and milestones to guarantee on-time delivery. Participate in team meetings to discuss progress, challenges, and share best practices. Troubleshoot and resolve issues to improve user experience. Monitor and report on CRM success metrics to evaluate effectiveness and client satisfaction. Required and Preferred Qualifications Master's Degree in Business Administration or related field. Proven experience with CRM systems, especially Dynamics 365, and a strong understanding of ERP solutions. Excellent problem-solving skills and ability to thrive in a team-oriented environment. Strong communication skills to explain technical concepts to non-technical stakeholders. Relevant CRM or Dynamics certifications are preferred. 3-5 years of hands-on experience in CRM consulting or technical support roles. At Data Tracks, we foster a culture of growth and collaboration, offering continuous learning and professional development opportunities. Join us to advance your career in a supportive and innovative environment.
Frequently asked questions
Is this position fully on-site in New York City?
Yes, this is a full-time position based in New York City and is not remote.
What kind of experience do I need to qualify for this role?
You should have 3-5 years of hands-on experience in CRM consulting or technical support, especially with Dynamics 365 and ERP solutions.
Do I need any specific education or certifications?
A Master's Degree in Business Administration or a related field is required, and relevant CRM or Dynamics certifications are preferred.
What will my main responsibilities be as a Dynamics CRM Consultant?
You will analyze client requirements, customize Dynamics 365 CRM solutions, provide technical support and training, manage project timelines, and monitor CRM success metrics.
Will I be working alone or with a team?
You will collaborate with cross-functional teams and participate in team meetings to share progress and best practices.