Endpoint Engineer

Endpoint Platform Engineer (IGEL / Workspace ONE / Linux)
Position OverviewThe Endpoint Platform Engineer will support a critical endpoint environment, with a focus on IGEL thin clients, Linux-based endpoint systems, and Workspace ONE (Omnissa).This role is ideal for a hands-on engineer with experience supporting endpoint platforms in enterprise environments, particularly those involving thin clients and non-Windows operating systems. The engineer will help stabilize, maintain, and support ongoing platform evolution across the environment.Key ResponsibilitiesSupport Linux-based endpoint environments, including thin client operating systemsManage and troubleshoot IGEL thin client platforms at enterprise scaleSupport Workspace ONE (Omnissa) for endpoint management and policy enforcementTroubleshoot OS-level, endpoint, and configuration-related issuesTroubleshoot hardware issues across laptops, desktops, thin clients, and peripherals, including firmware-level diagnosticsAssist with platform rollout, upgrades, and environment stabilization effortsDocument platform standards, configurations, and operational proceduresCollaborate with EUC, security, and infrastructure teams to resolve issues and maintain platform performanceRequired Qualifications5+ years of experience supporting endpoint or desktop environments in enterprise settingsHands-on experience with IGEL or similar thin client platformsWorking knowledge of Linux (endpoint-level, not server-heavy administration)Strong hardware troubleshooting experience across enterprise endpoint devices (laptops, desktops, thin clients)Experience with Workspace ONE / AirWatch (Omnissa) or similar MDM platformsStrong troubleshooting skills across endpoint and OS-level issuesExperience working in fast-paced, large-scale environments