Freshservice IT Tools Developer Administrator
External job listingat Confidential
Must-Have Skills: 🔹 Freshservice Administration & Development 🔹 Freshservice Workflow Automator 🔹 ITSM / ITIL 🔹 Incident, Problem & Change Management 🔹 Service Catalog & SLA Manageme...
Salary
$65 per hour
Location
New York, United States
Employment type
Full time
Workplace
Not provided
Freshservice IT Tools Developer Administrator
$65 per hour
Job description
Must-Have Skills:
🔹 Freshservice Administration & Development
🔹 Freshservice Workflow Automator
🔹 ITSM / ITIL
🔹 Incident, Problem & Change Management
🔹 Service Catalog & SLA Management
🔹 Asset Management & CMDB
🔹 REST API / Webhooks / JSON / OAuth
🔹 PowerShell / Python / JavaScript
🔹 Azure / Entra ID / Microsoft 365 / Teams
🔹 Automation, Reporting & Dashboards
Preferred:
✅ Freshservice/Freshworks Certification
✅ ITIL Foundation
✅ Enterprise Freshservice Implementation/Migration
✅ ServiceNow / Jira / BMC / ManageEngine Migration
✅ SSO / SCIM / User Provisioning
✅ DevOps & Release Management
✅ AI & ITSM Automation Experience
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