Guest Communication Specialist United States

External job listingat Thelenfinehomes

Thelenfinehomes seeks a Guest Communication Specialist to respond to guest inquiries, assist with bookings, and help create unforgettable stays.

External source - not verified5 weeks agoOpen until: Nov 25, 2026

Salary

Not provided

Location

United States, United States

Employment type

Full time

Workplace

Not provided

Guest Communication Specialist United States

United States, United States

Job description

About the role

Join Thelenfinehomes as a Guest Communication Specialist and help create unforgettable stays by providing guests with a friendly, warm, professional, and helpful experience.

Responsibilities

  • Respond to guest inquiries and messages.
  • Assist with bookings, check-ins, and check-outs.
  • Handle guest concerns and resolve issues.

Requirements

  • Previous experience in guest communication, short-term rentals, hospitality, or customer service.
  • Experience with Airbnb and other OTAs, including, VRBO, and Agoda.
  • Excellent written and verbal communication skills.
  • Reliable, organized, and detail-oriented.
  • Able to work independently and manage your time well.
  • Able to work within the Eastern Time Zone (EST).

Benefits

  • Work from home.
  • Flexible schedule.
  • Supportive team.
  • Make a real impact.

How to apply

Apply directly on CazVid.

Key facts

  • Work from home with a flexible schedule.
  • Experience with Airbnb and other OTAs is required.
  • Able to work within the Eastern Time Zone (EST).

Estimated salary

Estimated salary for customer service in United States: USD 3,050 - 4,600 per month, based on 311 CazVid job posts that state their pay. This is an estimate, not the salary offered.

Frequently asked questions

  • What does the role involve?

    Respond to guest inquiries and messages, assist with bookings, check-ins, and check-outs, and handle concerns and resolve issues.

  • What experience is required?

    Previous experience in guest communication, short-term rentals, hospitality, or customer service, as well as experience with Airbnb and other OTAs.

  • How can I apply?

    Apply directly on CazVid.

  • How much does this job pay?

    This listing does not state the pay. As a reference, the estimated salary for customer service in United States is USD 3,050 - 4,600 per month, based on 311 CazVid job posts that state their pay. This is an estimate, not the salary offered.

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