Inside Sales Representative - Client Solutions

About the role

Paychex is bringing payroll, HR, benefits, and advisory services together in a connected HCM platform. As Paychex and Paycor come together, the company is combining technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.

The Inside Sales Representative – Client Solutions drives revenue growth within an existing client base, focusing on clients in the 20+ employee segment. The role develops relationships, uses referrals from internal partners, and identifies opportunities to sell and expand HCM products and services. It owns the full sales cycle, from outreach and needs discovery to solution presentation and closing, while acting as a trusted advisor to deepen client partnerships and increase overall value.

Work in-person at the sales hub 5x per week.

Responsibilities

• Present Paychex solutions and services to final decision makers and end users within the prospective universe.
• Drive revenue growth by identifying and closing cross-sell and upsell opportunities.
• Proactively engage accounts via phone, email, and virtual meetings to uncover needs.
• Build strong client relationships and act as a trusted advisor.
• Develop and maintain a healthy pipeline of expansion opportunities.
• Present tailored HCM solutions aligned with client business goals.
• Collaborate with internal teams to deliver integrated, high-value solutions.
• Meet or exceed sales quotas and performance targets.
• Maintain accurate CRM records, pipeline tracking, and forecasting.
• Project a positive image when representing Paychex to clients and the community.

Key facts

• Work in-person at the sales hub 5x per week.
• The role serves clients in the 20+ employee segment.
• The role owns the full sales cycle, from outreach and needs discovery through presentation and closing.