IT Support Specialist Level
External job listingat Blythe Tiffany Mills
Contract role handling Mac hardware, inventory updates, and shipping, with tier 1 IT support when device work is not in the queue.
Salary
Not provided
Location
New York, United States
Employment type
Contract
Workplace
Not provided
IT Support Specialist Level
New York, United States
Job description
About the role
Blythe Tiffany Mills is hiring contract help to work through a backlog of Mac computers. This hands-on, hardware-focused role follows a clear, queue-driven process.
Responsibilities
- Erase and restore Macs, update their statuses in the inventory system, and ship them out.
- When device lifecycle work is not in the queue, help with tier 1 Zendesk tickets, the IT Support Slack channel, in-person office walkups, and IT tasks during employee onboarding.
Requirements
- Experience working with Mac hardware.
- Strong attention to detail, especially with inventory records.
- Comfort with repetitive hands-on work and lifting up to 50 pounds.
- Ability to work independently and flag issues when something looks off.
- Familiarity with Zendesk or Oomnitza is preferred.
- A positive, collaborative attitude, composure during busy periods, and a dependable, supportive team approach are preferred.
Key facts
- Three-month contract with potential to extend.
- Fully onsite, Monday through Friday, 9am to 5pm.
- Two openings: one in downtown Manhattan, NY and one in Tempe, AZ.
- Requires Mac hardware experience, attention to detail, and ability to lift up to 50 pounds.
Estimated salary
Estimated salary for IT support in United States: USD 4,400 - 5,400 per month, based on 7 CazVid job posts that state their pay. This is an estimate, not the salary offered.
Frequently asked questions
What does the role involve?
The work includes erasing and restoring Macs, updating inventory statuses, and shipping devices. When device lifecycle work is not in the queue, the role helps with tier 1 IT support and onboarding tasks.
What experience and skills are required?
Mac hardware experience, strong attention to detail, comfort with repetitive hands-on work and lifting up to 50 pounds, and the ability to work independently are required.
What is the contract duration and schedule?
The role is a three-month contract with potential to extend. It is fully onsite, Monday through Friday, 9am to 5pm.
How much does this job pay?
This listing does not state the pay. As a reference, the estimated salary for IT support in United States is USD 4,400 - 5,400 per month, based on 7 CazVid job posts that state their pay. This is an estimate, not the salary offered.