Customer Service and Operations Associate – Tampa, FL
Published on CazVidat Subarna
Apply for Subarna's full-time, on-site customer service and operations job in Tampa, FL. Earn $35 per hour while supporting clients and team operations.
Salary
$35 per hour
Location
Tampa, Florida, United States
Employment type
Full time
Workplace
Not provided
Customer Service and Operations Associate – Tampa, FL
$35 per hour
Job description
Employer: Subarna
Location: Tampa, Florida
Job type: Full-time, on-site
Pay: $35 per hour
Subarna is seeking a dedicated Customer Service and Operations Associate for a full-time, on-site position in Tampa, Florida. In this collaborative role, you will communicate with clients, support daily operations, maintain accurate records, and help improve service and workflow. The job posting describes the role as being at Kelly Services; Subarna is the employer listed for this position.
Key Responsibilities
- Communicate with clients to understand their needs and provide appropriate solutions.
- Support teammates with daily operations, workflow, and deadlines.
- Prepare and maintain accurate documentation and management reports.
- Participate in team meetings to discuss project updates, challenges, and customer feedback.
- Help implement processes and technologies that improve efficiency.
- Respond to customer inquiries and resolve issues promptly.
- Research and gather information to support project planning and execution.
Required and Preferred Qualifications
- High school diploma required.
- Strong communication skills required; customer service experience is a plus.
- Previous experience in a similar role is preferred but not required.
- Customer service or communication certifications are advantageous.
- Familiarity with common office software, including Microsoft Office, is expected.
Work Environment and Benefits
Join a positive, collaborative team that values communication and innovation. The posting highlights opportunities for personal and professional growth, competitive pay, and flexible working benefits. This position is full-time and not remote eligible.
Related Opportunities
- Part Time Customer Service Assistant
- Client Success Manager
Frequently asked questions
Is this job remote or on-site?
This is a full-time, on-site position based in Tampa, Florida, with no remote eligibility.
How much does this role pay?
The position pays USD 35 per hour.
What kind of experience do I need for this job?
Previous experience in a similar role is a plus but not mandatory, and customer service experience is preferred.
What are the main responsibilities of this job?
You will engage with clients, support team members, prepare reports, participate in meetings, improve processes, handle customer inquiries, and conduct research to support projects.
What education or certifications are required?
A High School Diploma is required, and customer service or communication certifications are advantageous.
What software skills do I need?
Proficiency with Microsoft Office Suite or similar office software is expected.