Key Account Manager
External job listingat Walker Lovell
Manage Japanese OEM accounts, coordinate customer support and product delivery, and develop account plans supporting sales growth and profitability.
Salary
Not provided
Location
Detroit, United States
Employment type
Full time
Workplace
Not provided
Key Account Manager
Detroit, United States
Job description
About the role
Walker Lovell is recruiting for a Key Account Manager to take full ownership of key Japanese OEM customer accounts. The role is with a global leader in engineered materials and application technologies that supplies solutions to automotive manufacturers.
You will be the primary point of contact across customer relationships, working with customers and internal engineering, manufacturing, logistics and technical teams to support timely delivery, resolve issues and grow long-term partnerships.
Responsibilities
- Take full ownership of assigned Japanese OEM customer accounts.
- Build and maintain relationships across purchasing, engineering, quality and manufacturing teams.
- Manage customer quality issues, service, logistics, supply and technical support.
- Coordinate with engineering, manufacturing and technical teams to resolve customer issues and deliver effective solutions.
- Work with operations and supply chain teams to ensure products are delivered on time.
- Lead customer escalations through to resolution.
- Develop and implement account plans that support sales growth and profitability.
Benefits
Competitive salary + car allowance + bonus.
Key facts
- Location: Detroit, United States.
- The role includes ownership of key Japanese OEM customer accounts.
- Competitive salary + car allowance + bonus.
Frequently asked questions
What does the Key Account Manager role involve?
The role owns key Japanese OEM customer accounts and manages customer relationships, support, product delivery and escalations.
Which teams does the role work with?
The role coordinates with engineering, manufacturing, logistics, technical, operations and supply chain teams.
What account planning is involved?
The role develops and implements account plans that support sales growth and profitability.