Hotel Operations and Sales Manager – Dehradun, India
Published on CazVidat Hotel
Lead hotel operations, sales strategy, and guest service as a full-time Hotel Operations and Sales Manager in Dehradun, Uttarakhand, India.
Salary
Not provided
Location
Dehradun, Uttarakhand, India
Employment type
Full time
Workplace
Not provided
Hotel Operations and Sales Manager – Dehradun, India
Dehradun, Uttarakhand, India
Job description
Hotel is hiring a full-time Hotel Operations and Sales Manager in Dehradun, Uttarakhand, India. This on-site leadership role combines hotel operations management, sales strategy, team development, and guest service. The manager will work across departments to support smooth daily operations, improve guest satisfaction, and drive revenue growth.
Key Responsibilities
- Oversee daily hotel operations and coordinate departments to meet service standards and guest expectations.
- Develop and implement sales strategies, including promotions, packages, and customer outreach, to support revenue growth.
- Lead, mentor, and manage a diverse team while fostering a collaborative work environment.
- Review guest feedback and satisfaction, resolving concerns promptly through attentive customer service.
- Monitor hospitality industry trends and competitors to identify opportunities for improvement and growth.
- Coordinate with marketing and finance teams to align operational plans with budgets and financial objectives.
- Prepare and analyze performance reports covering sales targets and operational efficiency.
Required and Preferred Qualifications
- Bachelor’s degree in hospitality management or a related field.
- At least five years of experience in hotel operations and sales, including at least two years in a managerial role.
- Strong leadership and team management skills, with a commitment to employee development.
- Knowledge of operations management, sales techniques, and customer service best practices.
- Familiarity with hotel management and property management systems.
- Excellent communication and interpersonal skills.
Job Details
- Employer: Hotel
- Location: Dehradun, Uttarakhand, India
- Job type: Full-time, on-site
Frequently asked questions
Is this position based on-site in Dehradun?
Yes, the Manager of Operations and Sales role is located in Dehradun, Uttarakhand, and is not remote.
What kind of experience do I need to apply for this job?
You need a minimum of 5 years of experience in hotel operations and sales, including at least 2 years in a managerial role.
What are the main responsibilities of this manager role?
You will oversee daily hotel operations, develop sales strategies, lead and mentor the team, monitor guest satisfaction, and collaborate with marketing and finance teams.
Do I need a specific educational background for this job?
Yes, a Bachelor's Degree in Hospitality Management or a related field is required.
Will I be involved in financial planning and reporting?
Yes, part of your role includes preparing and analyzing performance reports and aligning operational plans with budget and financial goals.