Officer Customer Services Karachi
External job listingat Hiring
Officer Customer Services in Karachi. Requires a bachelor’s degree, relevant experience, customer handling, communication, and organizational skills.
Salary
Not provided
Location
Karachi, Pakistan
Employment type
Full time
Workplace
Not provided
Officer Customer Services Karachi
Karachi, Pakistan
Job description
About the role
Hiring is seeking an Officer Customer Services to handle customer inquiries and support e-commerce order processing.
Responsibilities
- Answer inbound customer calls and manage email or social media inquiries, providing end-to-end resolution for complaints and queries.
- Respond to customer emails and social media queries promptly and professionally.
- Assist in processing, tracking, and fulfilling e-commerce orders efficiently.
Requirements
- Minimum bachelor’s degree from a recognized university.
- 3 to 4 years of relevant experience in customer support, e-commerce operations, or a related role.
- Excellent customer handling and conflict-resolution skills.
- Exceptional verbal and written communication abilities.
- Strong time management and organizational skills to handle multiple channels simultaneously.
How to apply
Apply directly on CazVid.
Key facts
- Location: Karachi, Pakistan.
- Requires a minimum bachelor’s degree from a recognized university.
- Requires 3 to 4 years of relevant experience in customer support, e-commerce operations, or a related role.
Frequently asked questions
What does the role involve?
The role handles inbound customer calls, email and social media inquiries, complaints, and queries. It also assists with processing, tracking, and fulfilling e-commerce orders.
What qualifications are required?
A minimum bachelor’s degree from a recognized university is required, along with relevant experience in customer support, e-commerce operations, or a related role.
How can I apply?
Apply directly on CazVid.