Online Tourism Assistant Contract Job in Roswell, GA

Join NPA as an Online Tourism Assistant in Roswell, GA! This contract position offers a great chance to work in the thriving tourism industry. You will be part of a passionate team focused on delivering exceptional travel assistance and creating memorable client experiences. Key Responsibilities Respond promptly to customer inquiries via email and chat about travel-related questions. Create customized travel itineraries tailored to client preferences and budgets. Coordinate with suppliers to book accommodations, tours, and transportation. Provide detailed information on travel packages, discounts, and promotions. Maintain organized and accurate records of bookings and customer communications. Support marketing by sharing positive customer feedback and testimonials. Participate in team meetings to enhance customer service strategies. Required and Preferred Qualifications Basic English proficiency is required. Previous experience in customer service or tourism is preferred but not mandatory. Familiarity with online booking systems and travel platforms is a plus. Excellent communication skills and a friendly, approachable demeanor. Ability to work independently and manage time efficiently. Basic computer skills, including Microsoft Office Suite. As part of a close-knit team reporting to the Tourism Manager, you will collaborate with travel agents, marketers, and customer service representatives to deliver outstanding service. This role is ideal for candidates eager to contribute to company growth and customer satisfaction in a dynamic environment.