Online Tourism Assistant – Remote Contract in Roswell, GA
Published on CazVidat NPA
Apply for NPA's remote-eligible Online Tourism Assistant contract role in Roswell, GA. Help clients plan trips, coordinate bookings, and answer questions.
Salary
Not provided
Location
United States
Employment type
Contract
Workplace
Remote
Online Tourism Assistant – Remote Contract in Roswell, GA
United States
Job description
NPA is seeking an Online Tourism Assistant for a remote-eligible contract position based in Roswell, Georgia. Join a collaborative team helping customers plan travel and enjoy memorable experiences. You will report to the Tourism Manager and work with travel agents, marketers, and customer service representatives.
Key Responsibilities
- Respond to travel-related customer questions by email and chat.
- Create travel itineraries tailored to client preferences and budgets.
- Coordinate with suppliers to book accommodations, tours, and transportation.
- Explain travel packages, available discounts, and booking details.
- Maintain accurate records of bookings and customer interactions.
- Share positive customer feedback and testimonials to support marketing efforts.
- Join team discussions about improving the customer service experience.
Required and Preferred Qualifications
- Basic English proficiency.
- Strong communication skills and a friendly, helpful demeanor.
- Ability to work independently and manage time effectively.
- Basic computer skills and familiarity with Microsoft Office.
- Customer service or tourism experience is preferred but not required.
- Familiarity with online booking systems or travel platforms is a plus.
Position Details
- Employer: NPA
- Location: Roswell, GA, United States; remote eligible
- Employment type: Contract
- Pay: 272 per year
Frequently asked questions
Is this job remote or on-site?
This position is not remote; it is located in Roswell, Georgia.
What kind of contract is this job?
This is a contract position with NPA as an Online Tourism Assistant.
What experience do I need to apply?
Basic English proficiency is required, and previous experience in customer service or tourism is preferred but not mandatory.
What will my daily responsibilities be?
You will respond to customer inquiries, create travel itineraries, coordinate bookings, provide travel package information, maintain records, support marketing, and participate in team meetings.
Who will I be working with?
You will work as part of a team reporting to the Tourism Manager, collaborating with travel agents, marketers, and customer service representatives.