Remote Customer Service Representative – Vancouver, BC
Published on CazVidat DUK
Join DUK as a remote customer service representative in Vancouver, BC. Support customers by phone and email in a collaborative, full-time role.
Salary
CA$70,000 per year
Location
Canada
Employment type
Full time
Workplace
Remote
Remote Customer Service Representative – Vancouver, BC
CA$70,000 per year
Job description
DUK is hiring a full-time Remote Customer Service Representative in Vancouver, British Columbia, Canada. This remote role offers an annual salary of 70000 and the opportunity to help improve customer satisfaction and retention through attentive, effective support.
Responsibilities
- Respond to customer inquiries by phone and email.
- Provide accurate information and practical solutions.
- Maintain clear and up-to-date customer records.
- Follow up on customer issues to support resolution.
- Collaborate with teammates to improve customer service processes.
Qualifications
- Strong communication skills.
- A customer-centric attitude and commitment to helpful service.
- Adaptability, attention to detail, and effective time management.
Team and Reporting
Work collaboratively with colleagues across departments, reporting to management and working closely with peers to support customer satisfaction.
Location: Remote; based in Vancouver, British Columbia, Canada
Employment type: Full-time
Pay: 70000 per year