Remote Customer Service Representative in Vancouver, BC

Join DUK as a Remote Customer Service Representative based in Vancouver, British Columbia. This full-time position offers a supportive environment where your communication skills and customer focus will enhance satisfaction and retention. Key Responsibilities Respond promptly to customer inquiries via phone and email. Provide accurate information and effective solutions. Maintain detailed customer records and follow up on issues. Collaborate with team members to improve service processes. Required and Preferred Qualifications Excellent communication skills. Customer-centric and adaptable attitude. Detail-oriented with strong time management skills. Our collaborative team works closely across departments, reporting directly to management and peers to ensure exceptional customer satisfaction.