Remote Virtual Assistant & Customer Support Representative — Phoenix, AZ
Published on CazVidat Kelly
Apply for Kelly’s full-time remote Virtual Assistant and Customer Support role in Phoenix, AZ. Provide customer service and administrative support for $99 per h
Salary
$99 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Remote Virtual Assistant & Customer Support Representative — Phoenix, AZ
$99 per hour
Job description
Kelly is hiring a full-time Remote Virtual Assistant and Customer Support Representative in Phoenix, Arizona. In this remote role, you will provide customer service and administrative support to help clients get timely, effective assistance and support smooth daily operations.
Key Responsibilities
- Respond to customer inquiries by phone, email, and chat.
- Coordinate schedules, appointments, and daily tasks for team members.
- Complete administrative work, including data entry, document preparation, and client record maintenance.
- Investigate and resolve customer questions and concerns promptly.
- Collaborate with colleagues on team projects and shared goals.
- Review customer feedback and follow up to assess satisfaction and identify opportunities for improvement.
- Work toward established customer satisfaction and response-time targets.
Qualifications
- Strong verbal and written communication skills.
- Good organizational and time-management skills.
- Problem-solving ability and a commitment to excellent customer service.
- Basic proficiency with office and communication tools such as Microsoft Office, Google Workspace, and Zoom.
- No formal education is required. Relevant customer support or administrative experience is preferred.
Job Details
- Company: Kelly
- Location: Phoenix, Arizona, United States
- Work arrangement: Remote
- Schedule: Full-time
- Pay: $99 per hour
Frequently asked questions
Is this position fully remote?
Yes, this is a full-time remote position based with Kelly's team in Iloj, Arizona.
What is the hourly pay for this job?
The position pays USD 99 per hour.
What kind of tasks will I be doing day-to-day?
You will respond to customer inquiries via phone, email, and chat, manage schedules and appointments, perform administrative duties like data entry and document preparation, and collaborate with the team on projects.
Do I need formal education to apply?
No formal education is required, but relevant customer support or administrative experience is preferred.
What skills are important for this role?
Excellent communication, strong organizational and time management skills, problem-solving abilities, and basic proficiency in Microsoft Office, Google Workspace, and Zoom are important.