Senior Counsel, Medical Risk Management

About the role

UT Southwestern Medical Center is seeking an experienced attorney-leader to oversee the health system's patient complaint and grievance program within the Office of Legal Affairs. The role provides strategic legal guidance and operational leadership in a collaborative healthcare environment, supporting patient safety, healthcare excellence, and organizational risk mitigation.

Reporting to the Assistant Vice President and Deputy General Counsel, Medical Risk Management, the Senior Counsel works with executive leaders, physicians, and multidisciplinary stakeholders on complex healthcare matters.

Responsibilities

• Lead a team of nurse risk managers administering a high-volume patient complaint and grievance process.
• Ensure the process complies with applicable federal and state laws, regulations, accreditation standards, and CMS Conditions of Participation.
• Assess and resolve patient complaints and grievances.

Benefits

• Healthcare, PTO and paid holidays, on-site childcare, wage, merit increases, and career growth and development opportunities.

Key facts

• Oversee the health system's patient complaint and grievance program.
• Lead a team of nurse risk managers administering a high-volume complaint and grievance process.
• The process must comply with applicable federal and state laws, regulations, accreditation standards, and CMS Conditions of Participation.
• Benefits include healthcare, PTO and paid holidays, on-site childcare, and merit increases.