Senior Ticketing Executive in Surat, Gujarat, India

HireForte is hiring a full-time Senior Ticketing Executive in Surat, Gujarat, India. This on-site role offers a monthly salary of 45000 and is ideal for a customer-focused professional with ticketing and reservation management skills.

Key Responsibilities

• Manage ticketing requests for a range of travel arrangements.
• Process reservations accurately and promptly to meet customer needs.
• Respond to ticketing questions and resolve customer concerns with professional service.
• Stay current on travel regulations, ticketing policies, and procedures.
• Coordinate with travel suppliers to secure suitable arrangements and deals.
• Track and report reservation metrics to support operational improvements.
• Help train new team members on ticketing systems and procedures.

Qualifications

• Strong ticketing and reservation management skills.
• Previous experience in a similar ticketing position is an advantage.
• A diploma or degree in travel, tourism, business, or a related field is preferred.
• Effective communication, coordination, and customer service skills.

Team and Reporting

You will report to the operations manager and work closely with travel consultants, customer service representatives, suppliers, and other departments. Collaboration will support smooth service delivery and shared performance goals.

Compensation and Work Location

Salary: 45000 per month. Location: Surat, Gujarat, India. This is a full-time, on-site position.