Showroom Assistant/Receptionist Job in Cape Town, South Africa

Potalaa Investments is hiring a friendly and professional Showroom Assistant/Receptionist to join our team in Cape Town, Western Cape, South Africa. In this full-time role, you will be the welcoming face of our busy showroom, providing exceptional customer service and supporting sales activities.

Key Responsibilities

• Greet and assist showroom visitors, offering detailed information about our products and services.
• Manage incoming phone calls and emails promptly and courteously.
• Maintain attractive showroom displays to enhance customer engagement.
• Support sales transactions and assist customers throughout their purchase journey.
• Perform administrative duties including appointment scheduling and inventory record keeping.
• Coordinate with delivery teams to ensure timely and accurate order fulfillment.
• Collect customer feedback to help improve service quality and customer satisfaction.

Required and Preferred Qualifications

• Matric / Grade 12 certificate or equivalent.
• Excellent communication and interpersonal skills.
• Proven experience in customer service, preferably within retail or showroom environments.
• Strong organizational skills and keen attention to detail.
• Basic computer skills and familiarity with sales support software.
• Positive attitude, professionalism, and eagerness to learn.
• Ability to thrive in a fast-paced workplace.

If you are passionate about delivering outstanding customer experiences and want to contribute to a dynamic team, apply now to join Potalaa Investments in Cape Town.