Sr ServiceNow Developer
External job listingat Stratnet
Stratnet seeks a Sr ServiceNow Developer to configure ServiceNow, manage integrations, build Performance Analytics dashboards, and develop reusable components.
Salary
Not provided
Location
Muntinlupa, Philippines
Employment type
Full time
Workplace
Not provided
Sr ServiceNow Developer
Muntinlupa, Philippines
Job description
About the role
Stratnet is seeking a Sr ServiceNow Developer for a role in Muntinlupa, Philippines.
Responsibilities
- Develop and configure ServiceNow Catalog Items, Record Producers, Order Guides, and advanced variables, including UI Policies, Catalog Client Scripts, and Script Includes.
- Configure and manage approvals, assignment rules, SLAs, business rules, ACL/ABAC, and data plugin to support business and security requirements.
- Develop and maintain integrations with Active Directory/Azure AD, Exchange/Microsoft 365, Jira, Microsoft Teams, AWS/Azure, Github, and identity/iam platforms, including automated provisioning of accounts, groups, licenses, and access.
- Implement and manage IntegrationHub solutions, including standard and custom REST/SOAP spokes, credential management, retry mechanisms, and integration design.
- Build and maintain Performance Analytics dashboards to track automation fulfillment rates, request MTTR, integration retry/error rates, and SLA compliance.
- Develop applications within ServiceNow scoped applications, utilizing version control, Update Sets/App Repository, ATF (Automated Test Framework), Health Scan, code reviews, and Dev-Test-Prod deployment practices.
- Create and maintain reusable ServiceNow components, including subflows, custom spokes, catalog item templates, knowledge articles, and operational runbooks.
Key facts
- The role is located in Muntinlupa, Philippines.
- Responsibilities include ServiceNow configuration, integrations, and Performance Analytics dashboards.
- The role includes creating reusable ServiceNow components and developing scoped applications.
Frequently asked questions
What does the role involve?
It involves developing and configuring ServiceNow items and applications, managing integrations, and building Performance Analytics dashboards.
What integrations are included?
The listing names Active Directory/Azure AD, Exchange/Microsoft 365, Jira, Microsoft Teams, AWS/Azure, Github, and identity/iam platforms.
What reusable components are part of the work?
The role includes creating and maintaining subflows, custom spokes, catalog item templates, knowledge articles, and operational runbooks.