Customer Service Representative – Davao, Philippines

Sixeleven Global Services and Solutions Inc. is hiring a full-time Customer Service Representative in Davao, Davao Region, Philippines. This on-site role focuses on assisting customers through clear communication, attentive listening, empathy, and practical problem-solving.

Key Responsibilities

• Respond professionally to customer questions and service requests.
• Communicate clearly with customers verbally and in writing.
• Listen actively to understand customer needs and concerns.
• Show empathy when addressing customer issues.
• Identify problems and work toward appropriate solutions.
• Help de-escalate challenging customer interactions.

Required and Preferred Qualifications

• Customer service skills.
• Strong verbal and written communication skills.
• Active listening and empathy.
• Problem-solving and de-escalation skills.
• College-level education is an advantage.

Job Details

• Employer: Sixeleven Global Services and Solutions Inc.
• Location: Davao, Davao Region, Philippines
• Work arrangement: On-site
• Employment type: Full-time
• Compensation: ₱20,000 per month