Supervisor I
External job listingat kate spade new york
Supervisor I at kate spade new york supports store leadership, drives sales and KPIs, develops client relationships, and elevates service and operations.
Salary
Not provided
Location
Orlando, United States
Employment type
Full time
Workplace
Not provided
Supervisor I
Orlando, United States
Job description
About the role
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards. As a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and elevates service, selling behaviors, and operational excellence.
Responsibilities
- Drive personal sales performance while leading the team to achieve sales and KPI targets.
- Analyze metrics and implement best practices to improve results and efficiency.
- Build client relationships through proactive outreach and kate spade service standards.
- Ensure exceptional in-store and after-sales experiences, and lead outreach to drive repeat business and VIP retention.
- Model kate spade service behaviors: “host of the party”—meet, greet, create conversations—setting the scene for relationships and needs discovery.
Key facts
- The Supervisor supports store leadership with floor supervision and a customer-first, high-energy sales environment.
- The role drives productivity and profitability through team building, coaching, goal setting, and client development.
- Responsibilities include driving sales and KPI targets, client outreach, and exceptional in-store and after-sales experiences.
Frequently asked questions
What does the Supervisor role involve?
The Supervisor supports store leadership and creates a customer-first, high-energy sales environment with exceptional floor supervision.
What are the sales responsibilities?
The Supervisor drives personal sales performance while leading the team to achieve sales and KPI targets, and analyzes metrics to improve results and efficiency.
How does the role support client relationships?
The Supervisor builds client relationships through proactive outreach and kate spade service standards, and helps drive repeat business and VIP retention.