Telecaller Team Leader / Manager Job in Devāngāpuram, Tamil Nadu
Published on CazVidat Smart Tech Llp
Join Smart Tech Llp as a Telecaller Team Leader / Manager in Devāngāpuram, Tamil Nadu. Lead telecalling operations with ₹26000/month salary. Apply now!
Salary
₹26,000 per month
Location
Devāngāpuram, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Telecaller Team Leader / Manager Job in Devāngāpuram, Tamil Nadu
₹26,000 per month
Job description
Smart Tech Llp is hiring a dedicated Telecaller / Team Leader / Team Manager in Devāngāpuram, Tamil Nadu. Join our dynamic telecommunication team in Tiruppur to lead telecalling operations and enhance customer engagement strategies.
Key Responsibilities
- Conduct regular team meetings to discuss performance and improvement strategies.
- Oversee telecalling operations ensuring high-quality service standards.
- Track team performance metrics and provide insights for training and development.
- Facilitate communication between telecallers and management, addressing concerns promptly.
- Implement team-building initiatives to foster collaboration and motivation.
- Develop and execute customer outreach strategies to increase engagement and conversions.
- Ensure compliance with company policies and maintain a positive team culture.
Required and Preferred Qualifications
- Any Graduate degree.
- Strong communication skills with proven team leadership experience.
- Experience in supervisory or management roles within telecalling or customer service.
- Proficient in CRM software and Microsoft Office Suite.
- Minimum 3 years telecalling experience with at least 1 year in leadership.
This full-time role requires collaboration with other team leaders and departments to drive operational excellence. You will report directly to the Operations Manager, ensuring alignment with company goals.
Location: Devāngāpuram, Tamil Nadu, India
Salary: ₹26000 per month
Frequently asked questions
Is this job location-based or remote?
This is a full-time position based in Tiruppur, Tamil Nadu, and is not remote.
What is the monthly salary for this Telecaller Team Leader role?
The salary for this position is ₹26,000 per month.
What kind of experience do I need to apply for this job?
You need a minimum of 3 years of telecalling experience, including at least 1 year in a leadership role, along with strong communication and team management skills.
What are the main responsibilities of this Team Leader position?
You will conduct team meetings, oversee telecalling operations, track performance metrics, facilitate communication between telecallers and management, and develop customer outreach strategies.
What qualifications are required for this job?
Any graduate degree is required, along with proficiency in CRM software and Microsoft Office, plus proven leadership experience in telecalling or customer service.
Who will I report to in this role?
You will report directly to the Operations Manager to ensure alignment with company goals.