Ticketing Executive in Madurai, Tamil Nadu

Lemuria is hiring a Ticketing Executive in Madurai, Tamil Nadu, India. This full-time, on-site role is suited to a travel industry professional with at least 3 years of ticketing experience.

Key Responsibilities

• Process and issue tickets for travel services, ensuring bookings and transactions are accurate.
• Help customers understand travel options and respond to their inquiries.
• Use ticketing software to manage bookings and transactions.
• Handle customer complaints and feedback professionally and promptly.
• Work with colleagues across the team to improve customer experience and service delivery.
• Stay current with relevant travel regulations and customer service practices.
• Maintain detailed ticketing transaction records for reporting.

Required and Preferred Qualifications

• At least 3 years of ticketing experience; travel industry experience is preferred.
• Bachelor’s degree in Travel and Tourism or a related field preferred.
• Proficiency with ticketing software.
• Strong customer service and communication skills.
• Ability to multitask and work effectively under pressure.

Role and Compensation

• Employer: Lemuria
• Location: Madurai, Tamil Nadu, India
• Work arrangement: Full-time, on-site
• Annual pay: 200000

Report to a team lead or manager and collaborate with colleagues across departments to resolve issues and deliver reliable customer service. Lemuria’s travel company advertisement also lists Tour Executive and Telemarketing Executive (Travel) openings.