Ticketing Executive Job in Madurai, Tamil Nadu at Lemuria

Join Lemuria as a Ticketing Executive in Madurai, Tamil Nadu!

We are a leading travel company seeking experienced professionals for the role of Ticketing Executive with at least 3 years of experience. This is a full-time position offering a competitive salary of 200000 per year.

Key Responsibilities

• Manage ticketing operations by processing and issuing tickets for various travel services.
• Assist customers with inquiries and provide detailed travel information.
• Utilize ticketing software proficiently to ensure accurate bookings and transactions.
• Respond promptly and professionally to customer complaints and feedback.
• Collaborate with team members to enhance customer experience.
• Stay updated on travel regulations and customer service best practices.
• Maintain detailed records of ticketing transactions for reporting purposes.

Required and Preferred Qualifications

• Bachelor's Degree in Travel and Tourism or related field.
• Proven customer service skills.
• Proficiency in ticketing software.
• Strong communication skills.
• Experience in the travel industry is a plus.
• Ability to multitask and handle high-pressure situations effectively.

The Ticketing Executive will work within a structured team environment focused on customer satisfaction and operational efficiency. Collaboration with colleagues across departments is essential to ensure seamless service delivery.

Reporting to a team lead or manager, you will receive guidance and support to complete tasks accurately and efficiently. Regular interaction with customers and team members will be part of your role to solve problems and improve service quality.

Apply now to join Lemuria India Holidays in Madurai and advance your career in the travel industry!