Tour Operator Assistant – Brampton, Ontario
Published on CazVidat Exodus packages
Join Exodus packages as a Tour Operator Assistant in Brampton, Ontario. Support bookings, itineraries, customer service, and daily tour operations.
Salary
CA$40,000 per year
Location
Brampton, Ontario, Canada
Employment type
Full time
Workplace
Not provided
Tour Operator Assistant – Brampton, Ontario
CA$40,000 per year
Job description
Exodus packages is hiring a full-time Tour Operator Assistant in Brampton, Ontario, Canada. In this on-site role, you will help coordinate daily tour operations, support customer bookings, and make travel experiences seamless for clients.
Key Responsibilities
- Coordinate daily tour operations and respond to customer inquiries.
- Communicate with clients before, during, and after tours to provide attentive customer service.
- Support bookings and maintain accurate, timely itineraries.
- Work with tour guides to coordinate departures and keep tours on schedule.
- Gather customer feedback after tours to help improve services.
- Maintain organized records of tours, sales, and customer interactions.
- Complete administrative tasks that support the tour operations team.
Required and Preferred Qualifications
- High school diploma required.
- Strong written and verbal communication skills.
- Previous customer service experience preferred.
- Familiarity with booking software or travel tools is an asset.
- Enthusiasm for travel and creating memorable customer experiences.
- Ability to work independently and collaboratively as part of a team.
Compensation and Employment
Salary: 40000 per year. This is a full-time, on-site position based in Brampton, Ontario. The role offers a supportive, professional workplace focused on collaboration and opportunities for growth.
Explore Related Opportunities
- Tourism, Catering, and Hotel Hospitality Specialist
- Ticketing Executive, Tour Executive, Telemarketing Executive
- Bilingual Horse Tour Assistant / Guide (English & Spanish)
Frequently asked questions
Is this position full-time or part-time?
This is a full-time role based in Brampton, Ontario.
What kind of experience do I need to apply?
Customer service experience is preferred, and familiarity with booking software or travel tools is a plus.
What are the main responsibilities of the Tour Operator Assistant?
You will assist with daily tour coordination, respond to customer inquiries, support booking processes, manage itineraries, and collaborate with tour guides to ensure smooth tours.
What education is required for this job?
A High School Diploma is required for this position.
How much does this job pay?
The salary is CAD 40,000 per year.