Tamil, English & Malayalam Voice Process Associate in Chennai
Published on CazVidat Employer
Apply for a full-time Voice Process Associate job in Chennai. Use Tamil, English, and Malayalam to support customers in an on-site customer service role.
Salary
₹30,000 per month
Location
Chennai, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Tamil, English & Malayalam Voice Process Associate in Chennai
₹30,000 per month
Job description
Join a customer service team in Chennai, Tamil Nadu, as a full-time Voice Process Associate. Use your Tamil, English, and Malayalam communication skills to support customers and deliver a positive service experience. This is an on-site role with a stated salary of 30000 per month.
Key Responsibilities
- Handle inbound and outbound customer calls with professionalism and empathy.
- Listen actively to understand customer needs and provide suitable information or solutions.
- Maintain accurate records of customer interactions and transactions.
- Work with teammates to resolve customer issues efficiently.
- Attend team meetings and training to support ongoing development and service quality.
- Follow company policies and service guidelines.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong communication skills in Tamil, English, and Malayalam.
- Problem-solving, flexibility, teamwork, and time-management skills.
- Customer service experience preferred; call center or voice process experience is a plus.
Team and Reporting
Report to the Team Leader and collaborate with quality assurance and training teams. The team emphasizes communication, teamwork, and continuous improvement.
Job Details
- Job title: Voice Process Associate
- Location: Chennai, Tamil Nadu, India
- Work arrangement: On-site
- Employment type: Full-time
- Stated pay: 30000 per month
Frequently asked questions
Is this a remote job or do I need to work on-site?
This position is based in Chennai, Tamil Nadu, and is not remote, so you will need to work on-site.
What languages do I need to speak for this role?
You need strong communication skills in Tamil, English, and Malayalam to effectively assist customers.
What kind of experience is required for this job?
Customer service experience is preferred, and prior call center or voice process experience is a plus.
What will my main responsibilities be as a Voice Process Associate?
You will handle inbound and outbound calls, provide customer support, maintain records of interactions, and collaborate with team members to resolve issues.
What is the salary for this position?
The salary is INR 30,000 per month.
Are there opportunities to work with other teams or improve my skills?
Yes, you will work closely with your Team Leader and cross-functional teams like quality assurance and training to improve service delivery.