Voice Process Executive – Sales in Noida, Uttar Pradesh
Published on CazVidat AM
Join AM as a Voice Process Executive – Sales in Noida. Use your communication and customer service skills to engage customers and support sales goals.
Salary
Not provided
Location
Noida, Uttar Pradesh, India
Employment type
Full time
Workplace
Not provided
Voice Process Executive – Sales in Noida, Uttar Pradesh
Noida, Uttar Pradesh, India
Job description
AM is hiring a full-time Voice Process Executive – Sales in Noida, Uttar Pradesh, India. In this customer-facing role, you will engage customers by phone, understand their needs, recommend tailored solutions, and help achieve individual and team sales goals.
Key Responsibilities
- Connect with customers by phone and provide solutions suited to their needs.
- Apply sales and customer engagement techniques to drive conversions and meet targets.
- Listen to customer concerns and resolve them to support a positive customer experience.
- Record call interactions and maintain accurate customer details in the CRM system.
- Join team meetings to review performance, share effective practices, and plan sales initiatives.
- Work with quality assurance colleagues on call-handling training and feedback.
- Contribute to projects that improve sales processes and team effectiveness.
Qualifications
- Graduation in any field is required.
- Strong verbal and written communication skills.
- Knowledge of sales techniques and customer engagement strategies.
- Active listening and problem-solving abilities.
- Sales or customer service experience is preferred; 1–2 years in a related role is an advantage.
- Familiarity with CRM software is an advantage.
Work Environment
Join a collaborative and inclusive team that supports professional growth and teamwork. The role is based in Noida and is not remote. The employer describes benefits including flexible work hours and health and wellness programs.
Compensation
Listed pay: 24000 per year. The job posting does not specify a currency.
Frequently asked questions
Is this job remote or on-site?
This is a full-time, on-site position located in Noida, Uttar Pradesh.
What kind of experience do I need to apply?
You should have 1-2 years of relevant sales or customer service experience, and prior experience is preferred but not mandatory.
What are the main responsibilities of this role?
You will engage customers via phone to understand their needs, offer tailored sales solutions, maintain CRM records, and participate in team meetings and special projects to improve sales processes.
What qualifications do I need for this position?
Graduation in any discipline is mandatory, along with excellent verbal and written communication skills and proficiency in sales techniques and customer engagement strategies.
How much does this job pay?
The salary for this position is INR 24,000 per year.
Are there any benefits or work culture details mentioned?
The job offers a vibrant, inclusive culture with growth opportunities, flexible hours, and health programs as part of the modern workplace benefits.