Dedicated Data Analyst with experience in financial data management, report generation, and data visualization.
Applied statistical methods and data visualization tools to interpret complex datasets.
Designed and optimized queries for extracting and managing large datasets.
Utilized advanced Excel functions for data manipulation and reporting.
Created dashboards and reports using BI platforms to support decision-making.
TTEC MEXICO
Inbound Tech support and sales representative for Verizon Connect, solving customer inquiries and issues.
TELEPERFORMANCE MEXICO
Called leads to close sales and arrange delivery and installation for Clear Captions.
VIDANTA GRAND LUXXE
Managed logistics and operations for guest services, working with travel agencies and restaurants.
VALLARTA ADVENTURES
Checked in and boarded tours, coordinated activities with travel agency representatives.
SAYULITA ESCAPE - VALLARTA ADVENTURES
Managed the Sayulita Escape tour, involved in guiding, sales, operation, and logistics.
Bachelor of Arts
Descubre otros profesionales con experiencia similar
AT&T CORPORATE USA
Negotiated with customers struggling to pay their phone bills, collected payments and arranged options.
AT&T CORPORATE USA
Ran trials of sales scripts and gathered information to improve effectiveness.
SUNSET ROYAL
Conducted tours, built rapport with guests, and closed sales.