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Alanis
Customer Service Representative with 2+ years in Telecom
Video resume
Customers service
I have worked in customer service at the company h20 wireless, my main function was to answer customers' calls and resolve their doubts, or questions that they had about their cell phones, all in English
Contacto
Lima, Lima Province, Peru
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Handled customer calls, answered queries, and resolved issues effectively.
Communication SkillsIntermediate
Communicated clearly and professionally with customers in English.
Problem SolvingIntermediate
Identified customer issues and provided solutions promptly.
Telecom KnowledgeBeginner
Understood mobile phone services and customer queries related to telecom.
Resumen
Experienced in customer support for telecom services, focusing on resolving customer inquiries and ensuring satisfaction.
Logros Clave
- Answered customer inquiries accurately about cell phones in English at H2O Wireless
- Resolved various customer doubts and questions, demonstrating problem-solving skills
- Worked in diverse cases, showing adaptability and teamwork in customer service roles
Habilidades
Customer ServiceCommunication SkillsProblem SolvingTelecom Knowledge
Publicado en CazVid - 3 jul 2025