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Alanis

Customers service

Currículo em vídeo

Customers service
I have worked in customer service at the company h20 wireless, my main function was to answer customers' calls and resolve their doubts, or questions that they had about their cell phones, all in English

Contato

Lima, Lima Province, Peru
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceIntermediate

Handled customer calls, answered queries, and resolved issues effectively.

Communication SkillsIntermediate

Communicated clearly and professionally with customers in English.

Problem SolvingIntermediate

Identified customer issues and provided solutions promptly.

Telecom KnowledgeBeginner

Understood mobile phone services and customer queries related to telecom.

Resumo

Experienced in customer support for telecom services, focusing on resolving customer inquiries and ensuring satisfaction.

Principais conquistas

  • Answered customer inquiries accurately about cell phones in English at H2O Wireless
  • Resolved various customer doubts and questions, demonstrating problem-solving skills
  • Worked in diverse cases, showing adaptability and teamwork in customer service roles

Habilidades

Customer ServiceCommunication SkillsProblem SolvingTelecom Knowledge
Publicado na CazVid - 3 de jul. de 2025
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Contato Alanis