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Alejandra
Customer Service Agent with diverse support and communication skills
Contacto
Tegucigalpa, Francisco Morazán Department, Honduras
Disponible en CazVid
Competencias
CreativityIntermediate
Applied creative problem-solving techniques during customer interactions.
LeadershipBeginner
Demonstrated organizing and guiding customer support procedures.
TroubleshootingIntermediate
Assisted customers in resolving technical issues on support platforms.
OrganizationIntermediate
Managed multiple customer queries efficiently and systematically.
CommunicationAdvanced
Effectively conveyed technical and support information to customers.
Educación
Bachelor's Degree
Universidad Nacional Autonoma de Honduras
Completed present
Bachiller CCLL
Virginia Sapp Evangelical Institute
Completed Nov 2014
Primary school
Hamilton School
Completed Jun 2006
Idiomas
Spanish
English
Resumen
Experienced in customer support and technical assistance with skills in troubleshooting and communication.
Logros Clave
- Gained experience as a Customer Service Agent at STARTEK and TELEPERFORMANCE
- Provided technical support assistance at TELEPERFORMANCE
- Developed competencies in communication, troubleshooting, and organization
Experiencia
Customer Service Agent
STARTEK
Sep 2020 - Jul 2021
Customer Service Agent
TELEPERFORMANCE
Nov 2021 - Mar 2023
Technical Support Assistant
Habilidades
CreativityLeadershipTroubleshootingOrganizationCommunication
Publicado en CazVid - 3 jul 2025