This is my profileContact via CazVidAlejandra
Customer Service Agent with diverse support and communication skills
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
Competencies
CreativityIntermediate
Applied creative problem-solving techniques during customer interactions.
LeadershipBeginner
Demonstrated organizing and guiding customer support procedures.
TroubleshootingIntermediate
Assisted customers in resolving technical issues on support platforms.
OrganizationIntermediate
Managed multiple customer queries efficiently and systematically.
CommunicationAdvanced
Effectively conveyed technical and support information to customers.
Education
Bachelor's Degree
Universidad Nacional Autonoma de Honduras
Completed present
Bachiller CCLL
Virginia Sapp Evangelical Institute
Completed Nov 2014
Primary school
Hamilton School
Completed Jun 2006
Languages
Spanish
English
Summary
Experienced in customer support and technical assistance with skills in troubleshooting and communication.
Key Achievements
- Gained experience as a Customer Service Agent at STARTEK and TELEPERFORMANCE
- Provided technical support assistance at TELEPERFORMANCE
- Developed competencies in communication, troubleshooting, and organization
Experience
Customer Service Agent
STARTEK
Sep 2020 - Jul 2021
Customer Service Agent
TELEPERFORMANCE
Nov 2021 - Mar 2023
Technical Support Assistant
Skills
CreativityLeadershipTroubleshootingOrganizationCommunication
Published on CazVid - Jul 3, 2025