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Alejandro
Quality Analyst with 9 years in customer service and support
Video resume
Representative
Quality AnalystnTech support
Contacto
Guate, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided support and assistance to customers in the coal-centered industry, ensuring satisfaction and issue resolution.
Quality AnalysisIntermediate
Performed quality checks, analysis, and reporting to improve service standards and operational efficiency.
Technical SupportIntermediate
Provided technical support related to industry-specific systems and troubleshooting.
Tax SupportBeginner
Assisted clients with tax-related inquiries and support tasks within the industry context.
Resumen
Experienced customer service and quality analyst professional with nearly nine years in the coal-centered industry, with roles spanning from customer service to tax support.
Logros Clave
- Served as a customer service representative for nearly nine years in the coal-centered industry
- Progressed to roles including quarterly analyst and tax support specialist
- Gained diverse experience in quality analysis, tax support, and technical support
Habilidades
Customer ServiceQuality AnalysisTechnical SupportTax Support
Publicado en CazVid - 3 jul 2025